Elevate Customer
and Agent Experience with AI

Mute removes background voices and noises in calls, improving CSAT and AHT in all customer interactions.

Perfect Noise Cancellation in calls

Adaptive Noise Cancellation

Imagine you’re on a call in a busy coffee shop. All the background chatter, clattering of dishes, and perhaps even the sound of the espresso machine, will interfere with your call.

Adaptive noise cancellation is like a smart filter that continuously listens to all those noises and actively suppresses them, so that only your voice is clearly heard on the call.

Selective Noise Cancellation

Imagine you’re on a call in a busy coffee shop. All the background chatter, clattering of dishes, and perhaps even the sound of the espresso machine, will interfere with your call.

Adaptive noise cancellation is like a smart filter that continuously listens to all those noises and actively suppresses them, so that only your voice is clearly heard on the call.

Try out the magic of Mute

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Try different noise types

Built with powerful, enterprise-grade security in mind

Governance

  • Quick, easy deployment to all computers at once
  • User access and management
  • Centralized billing
  • Email, OAuth, and SSO user verification

Privacy & Security

  • No voice data visible to Mute servers
  • GDPR compliant
  • SOC-2 certified
  • Encryption in-transit and at-rest

Organizations worldwide love Mute

Kevin Scott,
Chief Technology Officer and Executive Vice President, Technology & Research
“Microsoft staff working at home have benefitted from the Mute service since early in the pandemic. Since our Team Anywhere announcement, we have sought ways to make remote and hybrid working more effective, and Mute’s ability to screen background noise from calls and recordings has been invaluable to many staff."
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You’re one step away from having happier agents and customers!