Plans and Pricing
While not a technical feature, pricing refers to how much you pay to use the software. Different levels of service (like basic or premium) may be available at different prices, and you might be charged on a monthly or yearly basis. The software will include mechanisms to manage these payments and subscriptions.
- 60 Minutes / day of Noise, Background Voice, and Echo Cancellation
- Unlimited Transcriptions
- 2 Meeting Notes / day
Most popular
billed annually - $60
All Free features, plus - Unlimited Noise, Background Voice, and Echo Cancellation
- Unlimited Meeting Notes
- HD Noise Cancellation
- Centralized user management
- Centralized billing
All Pro features, plus - SSO & SCIM
- Analytics Dashboard
- Premium support
- Centralized settings management
- Device-based authentication
- Custom MSA support
- Assisted security reviews
Have questions? Let’s find answers
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Do you store my voice data, recordings, transcripts or meeting notes?
No, Mute processes all audio data on the user’s device. This means that the user’s voice audio data NEVER leaves the user’s device and hence never seen by Mute cloud. When Meeting Notes feature is enabled, Mute stores the meeting transcripts and summaries in its cloud (voice audio data is NOT included). Mute has implemented industry-standard security best practices to ensure the highest level of security around user data.
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Who has access to Transcript and notes?
No, Mute processes all audio data on the user’s device. This means that the user’s voice audio data NEVER leaves the user’s device and hence never seen by Mute cloud. When Meeting Notes feature is enabled, Mute stores the meeting transcripts and summaries in its cloud (voice audio data is NOT included). Mute has implemented industry-standard security best practices to ensure the highest level of security around user data.
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Can I pause/resume the transcription in the middle of my meeting?
No, Mute processes all audio data on the user’s device. This means that the user’s voice audio data NEVER leaves the user’s device and hence never seen by Mute cloud. When Meeting Notes feature is enabled, Mute stores the meeting transcripts and summaries in its cloud (voice audio data is NOT included). Mute has implemented industry-standard security best practices to ensure the highest level of security around user data.
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What happens when I delete my transcripts or meeting notes?
No, Mute processes all audio data on the user’s device. This means that the user’s voice audio data NEVER leaves the user’s device and hence never seen by Mute cloud. When Meeting Notes feature is enabled, Mute stores the meeting transcripts and summaries in its cloud (voice audio data is NOT included). Mute has implemented industry-standard security best practices to ensure the highest level of security around user data.
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Should I notify others that the meeting is being transcribed?
No, Mute processes all audio data on the user’s device. This means that the user’s voice audio data NEVER leaves the user’s device and hence never seen by Mute cloud. When Meeting Notes feature is enabled, Mute stores the meeting transcripts and summaries in its cloud (voice audio data is NOT included). Mute has implemented industry-standard security best practices to ensure the highest level of security around user data.
Have more questions? Visit our help center
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With Mute, you and your team will have more productive and engaging online meetings—without all the distractions.